Telehealth

Telehealth is more than just a convenient way to access healthcare – it’s a skill that requires a balance of expertise, communication, and adaptability. There’s an art to doing telehealth well, ensuring patients feel heard, supported, and properly cared for, even from a distance.

Additionally, it can be difficult to find affirming services in more rural parts of Alaska. Whether you’re in a remote area or simply prefer the flexibility of virtual visits, we are here to make high-quality care accessible. 

Moda Health members: Be Well welcomes Moda members for eligible Alaska telehealth visits. Coverage varies by plan, service, labs, prescriptions, and prior authorization requirements.

What Patients Are Saying

⭐⭐⭐⭐⭐

• “I cannot speak highly enough of my experience with Isaac. From the very beginning, he made me feel genuinely seen, heard, and cared for. His calm presence, deep empathy, and clinical expertise have made a world of difference in my life. Isaac takes the time to understand the full picture. He listens without judgment, asks thoughtful questions, and never rushes our sessions. I always leave feeling more grounded, more understood, and more hopeful. When discussing medications or treatment options, he explains everything clearly and patiently, always making sure I feel informed and empowered. He truly goes above and beyond to find the best treatment plan and has been incredibly thorough and thoughtful in managing my care. I’ve worked with several providers in the past, but none have matched his level of compassion, insight, and genuine dedication. I’m incredibly grateful to have him in my corner and wholeheartedly recommend him to anyone seeking outstanding, personalized health care.”— Healthgrades Review
• ⭐⭐⭐⭐⭐“I had the privilege of receiving care from Isaac, and I cannot speak highly enough of the exceptional care he provided for my issues with low testosterone. Isaac’s approach was the perfect blend of evidence-based medicine and patient-centered care.He demonstrated a deep understanding of the latest research surrounding testosterone therapy and customized my treatment plan to fit my specific needs, ensuring that every decision was grounded in solid, up-to-date evidence.”— Harrison K.
• ⭐⭐⭐⭐⭐“I find Isaac to lead his care with attentive, informed and reliable service. His tailored care to my personal concerns with depression aid me utilizing guided tools, constructive discussion and, most importantly, follow up. I feel heard and understood. I appreciate his holistic view of my needs and feel involved in decisions made about my health.”— Andy S.
• ⭐⭐⭐⭐⭐“Isaac is one of the most detail-oriented healthcare providers I’ve ever had. He really thinks through every aspect of my health when putting together a care plan. His fastidiousness and attention to detail give me confidence that I’m in good hands. He is a PCP who truly cares about his patients and takes their health seriously. I’m lucky to have him as my PCP”— Ethan W.
• ⭐⭐⭐⭐⭐“I’ve been seeing Isaac as my pcp for a few years and couldn’t be happier with my care. He’s very knowledgeable about any issue I bring to him, and he never makes me feel rushed or like I’m wasting his time (an experience I’ve had at other practices). He’s great at explaining things in a way that makes it easy for me to understand.”— Alyssa K.
• ⭐⭐⭐⭐⭐“Great experience with Dr. Berlin! He is extremely thorough, takes the time to listen and answer any questions, and extremely communicative. I’m grateful to have found him and would recommend him to any of my own contacts.”— Ari S.
• ⭐⭐⭐⭐⭐“Isaac is a one of a kind PCP whose empathy, acumen, and tenacity put him a cut above. His care for his patients is impossible to hide and to have someone like him in your corner while navigating American healthcare in 2025 is absolutely invaluable.”— LeeAnn B.
• ⭐⭐⭐⭐⭐“I’ve seen a bunch of psychiatrists over the years, and so many of them would gaslight me or just completely dismiss what I was going through. I finally feel seen and supported. Working with Isaac has been such a breath of fresh air — he actually listens, cares, and treats me like a person, not just a checklist of symptoms.
  We came up with my treatment plan together, and he was totally open to discussing meds I did research on or were curious about. On top of that, he integrates CBT into our visits, which has really helped me manage my panic attacks and get a better handle on everyday stuff like getting out of bed and making it to appointments.
  I finally feel like I have someone on my side who gets it.”— Rachel N.
• ⭐⭐⭐⭐⭐“Menopause was ruining my life. I couldn’t sleep, I was sweating constantly (like, during Zoom calls — mortifying), I couldn’t think straight at work, and things were getting really hard with my wife. I felt like I was falling apart and no one was taking it seriously.I tried antidepressants — they did nothing. My insurance didn’t cover anyone who actually offered hormones, and all the clinics I found were charging $500 a month, which was just out of the question.
  I found Isaac online and booked an appointment out of pure desperation.He actually sat down and explained everything — the risks, the benefits, what’s real and what’s outdated fear-mongering. I had no idea that HRT was this safe, especially if you use the right kind of medications.It’s been a few months and I feel like a different person. I can sleep. I can think. The hot flashes are manageable. Sex isn’t painful anymore. I just feel normal again.”— Kim A.
• ⭐⭐⭐⭐⭐“I can’t recommend Isaac enough. He’s incredibly kind, patient, and thorough—he actually takes the time to explain everything in a way that makes sense and really makes you feel taken care of. I’ve been dealing with cubital tunnel syndrome for a few years, and it’s honestly been a nightmare. When I came in to see him, he immediately understood how painful and debilitating it can be. That kind of validation alone was a relief. We tried a few different treatments, got some imaging done, and he didn’t waste any time referring me to a specialist when needed. I also really appreciated that he found me a super affordable $20 brace on Amazon that ended up helping a lot. It’s rare to find a provider who cares this much and goes out of their way to help. Isaac is a fantastic NP and you’ll be lucky to have him take care of you.”— Bill w
• ⭐⭐⭐⭐⭐“Mental health care is so frustrating to find, especially as a queer person. I really wanted to find someone specialized in LGBTQ care who could relate to me and how I experience the world around me. I’ve done the standard route through insurance and it hasn’t always felt like the right fit, appointments always seem to be scarce and the cost of even the copays just really adds up.I ended up finding Isaac and honestly… it’s been such a relief. He actually listens, doesn’t talk down to me, and explains things in a way that makes sense. He’s super patient, and I’ve never felt rushed. We talk through different options and what to watch for, and I feel way more in control of my care.I glad I decided to go with the $100/month option, and it’s been more than worth it. Way more affordable than what I was doing before, and I actually feel like I’m getting good care that fits me. Highly recommend.”— Deric C.
• ⭐⭐⭐⭐⭐Wonderful person and very caring Isaac Berlin goes beyond of his effort to make everything Wonderful for his patient.Thank you-Ivenia E
• ⭐⭐⭐⭐⭐Isaac is lovely and very informed as to what my specific health needs are. I look forward to working with him on my health issues…it is clear even from our first meeting that he is compassionate, understanding and helpful-Bob B.
• ⭐⭐⭐⭐⭐I can’t say enough good things about Isaac Berlin. He helped me navigate my postpartum weight loss goals with so much compassion, knowledge, and patience. From the very beginning, he truly listened to me not rushed, not dismissive, but genuinely caring about me as a whole person.-Mona D
• ⭐⭐⭐⭐⭐Amazing experience. Isaac is amazing. He really takes the time to listen and understand what’s going on. 100% recommend-Tamra S
• ⭐⭐⭐⭐⭐I can’t begin to express how glad I am to have found Isaac. I’ve seen a number of different therapists and one psychiatrist previously. Isaac is by far the most helpful, considerate, kind and supportive mental health professional I’ve met.–Caroline R
• ⭐⭐⭐⭐⭐Historically I have sometimes been a bit anxious about seeking out and maintaining medical care, and after my first visit with Isaac I think that might be a thing of the past.In addition to clearly being incredibly knowledgeable, what set him apart for me was his friendly and calming bedside demeanor. Nothing felt rushed or judgmental, and he asked great questions to ensure we were covering all of our bases.-Nick P
• ⭐⭐⭐⭐⭐Amazing experience as a first time patient!!!I felt like a person and not just a patient to get in and out. My individual needs were addressed and my personal background (race/ethnicity) was taken into account when identifying treatment plans.–Howie O
• ⭐⭐⭐⭐⭐Isaac absolutely exceeded my expectations! He is a very empathetic listener and it was such a breath of fresh air to feel like I was actually being heard about my concerns.He was very thorough in explaining treatment plans and offers very personalized care. I am so happy I found such a great NP-Monica B
• ⭐⭐⭐⭐⭐Just wanted to give a big shoutout to Isaac — I seriously couldn’t have asked for a better experience. It’s rare to find someone in healthcare who actually takes the time to listen and explain things in a way that feels clear and easy to understand.From the very beginning, Isaac made me feel comfortable and seen. He walked me through everything step by step, ran the right labs, and made sure we had a real plan based on my actual health — not just some rushed, one-size-fits-all approach.What I love most is that he looks at the full picture — not just one issue.-Andy R
• ⭐⭐⭐⭐⭐You expect a certain level of empathy and compassion from any healthcare provider you see, but Isaac Berlin far exceeded my expectations.Throughout my appointments with him, the amount of empathy and compassion he displayed and gave me was profound. I truly felt “seen” by him in ways that I’ve never experienced with other providers.Not only that, he is very knowledgable and skilled in his expertise and I totally trust his clinical judgement. I can’t sing his praises enough.-Allie S
• ⭐⭐⭐⭐⭐Great practice. Finally feel like I’m being taken care of properly.-Dani G
• ⭐⭐⭐⭐⭐Isaac is great! He’s incredibly knowledgeable and asks the right questions. He explains everything thoroughly and follows up with really detailed instructions. You can tell he cares a lot about his patients and their health!
  
  -Brendan F
• ⭐⭐⭐⭐⭐I’ve had a really good experience with Be Well Medical Group’s MAT program. Isaac has been professional, understanding, and genuinely helpful throughout the process. He takes the time to listen, answer questions, and make treatment feel comfortable and supportive instead of judgmental.The program has been straightforward and helpful, and I’d definitely recommend Be Well Medical Group to anyone looking for MAT treatment in Alaska.-Alex S
• ⭐⭐⭐⭐⭐I was a little nervous at first but that faded quickly Isaac was awesome he explained everything so I could understand it. Very professional and I could tell that he cares about his patients.The convenience was second to none, and the quality of care as high as in-person. Allows for better management of my BP. I would absolutely recommend him and his office!
  
  -Mandy J
• ⭐⭐⭐⭐⭐I found Isaac while searching for a new psychiatrist who could support both my ongoing care and therapy needs. At the time, I was navigating the emotional impact of a recent cancer diagnosis in my family, and I could feel my depression and anxiety starting to spiral. It was affecting my daily life, but I was hesitant to make any changes to my medication.From the very first session, Isaac made me feel heard, supported, and understood. He created a safe and compassionate space where I felt comfortable discussing my concerns. With his guidance, I felt much more at ease about adjusting my medication, and I’m so grateful I did. The change brought a noticeable shift in my mindset, and I’ve found a renewed sense of peace and positivity since.-Jess F

If you have Moda Health and live in Alaska, Be Well Medical Group may be able to see you by telehealth for covered medical visits. Coverage depends on your specific plan, benefits, and the service provided.

• 
  
  What services are available for Moda members?
  • Mental health medication management
  • Primary care telehealth
  • Gender-affirming HRT
  • TRT / men’s health
  • Suboxone treatment
  • GLP-1 weight loss consultations
  • Blood pressure, cholesterol, and diabetes follow-up care
• 
  
  What does Moda cover?
  Moda Health may cover the medical visit depending on your plan. Medication, labs, prior authorizations, and pharmacy costs vary by benefit design. Our team can help you understand next steps before or after scheduling.
• 
  
  How does scheduling work?
  1. Book a telehealth appointment.
  2. Enter your Moda Health insurance information.
  3. We verify eligibility/benefits when possible.
  4. Meet with your Be Well clinician by video.
• 
  
  Who this is for?
  • Alaska residents with Moda Health
  • Patients looking for telehealth access
  • People needing medication management or follow-up care
  • LGBTQ+ patients seeking affirming care
  • Patients who want a private, nonjudgmental practice
• 
  
  Does Be Well Medical Group accept Moda Health in Alaska?
  Yes, Be Well Medical Group welcomes Moda Health members in Alaska for eligible telehealth services. Coverage depends on your plan and the type of visit.
• 
  
  Can I use Moda for mental health medication management?
  Moda members may be able to use benefits for telehealth medication management, depending on the plan and service.
• 
  
  Does Moda cover gender-affirming hormone therapy?
  Coverage varies by plan. The medical visit may be covered separately from medications, labs, or prior authorizations.
• 
  
  Does Moda cover GLP-1 weight loss medications?
  Medication coverage varies significantly by plan. Be Well can provide medical evaluation and guidance, but pharmacy coverage and prior authorization decisions are made by the plan.

Conveniently Schedule Online

Contact our office and a staff member will be happy to assist you.

Phone: (310) 810-3666