Privacy Policy
Effective Date: October 5, 2026
Be Well Medical Group respects your privacy and is committed to protecting information collected through our website, bewellmedicalgroup.org.
This Privacy Policy explains what information may be collected when you visit our website, how we use that information, and the choices available to you.
This policy applies to our public website. Separate privacy practices may apply to patient care, medical records, appointment scheduling, secure messaging, and other clinical services.
Information We Collect
When you use our website, we may collect limited information automatically, including:
- Internet Protocol (IP) address
- Browser and device type
- Operating system
- Referring website or search engine
- Pages viewed
- Approximate geographic region
- Date and time of visits
- Website interactions, such as clicks on navigation or scheduling links
We may also collect information that you voluntarily provide through general website contact forms or other non-clinical communications.
Health Information and Patient Communications
Our public website is not intended to be used for submitting medical records, detailed medical histories, sensitive health information, or urgent clinical communications.
Appointment scheduling, patient intake, secure messaging, medical records, and other clinical communications may be handled through separate third-party healthcare platforms.
Please do not submit sensitive medical or health information through general website contact forms unless specifically instructed to do so through a secure system.
Information submitted through patient scheduling, intake, portal, or secure messaging systems is subject to the privacy and security practices applicable to those systems and, where applicable, federal and state healthcare privacy laws.
Appointment Scheduling
When you select a scheduling link on our website, you may be directed to a separate appointment scheduling platform operated by a third-party service provider.
Information entered into that scheduling platform is not collected directly through the Be Well Medical Group public website.
We may measure whether a visitor clicks a scheduling link, but we do not intentionally use public website analytics tools to collect the medical information, appointment details, or other sensitive information entered into our patient scheduling system.
Website Analytics
We may use analytics services, including Google Analytics and Google Tag Manager, to understand how visitors use our public website and to improve website content, navigation, and performance.
These services may collect information such as:
- Pages visited
- Time spent on the website
- Referring websites or search engines
- Device and browser information
- General website interactions
- Clicks on links, including links that direct users to external scheduling or patient-service platforms
We do not intentionally transmit medical information entered into patient scheduling, intake, medical-record, or clinical communication systems to Google Analytics or similar public website analytics services.
Analytics providers may use cookies or similar technologies as part of providing these services.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Remember certain preferences
- Understand website traffic and usage
- Improve website performance
- Measure the effectiveness of website content and outreach
You may be able to control or block cookies through your browser settings. Disabling certain cookies may affect how some website features function.
For additional information, please review our Cookie Policy.
Third-Party Services and Links
Our website may contain links to or integrate with third-party services, including services used for:
- Appointment scheduling
- Patient portals
- Secure communications
- Website analytics
- Maps
- Professional profiles
- Other healthcare or informational resources
When you leave our website or interact with a third-party service, that service may collect information under its own privacy policy and terms.
Be Well Medical Group is not responsible for the privacy practices of independent third-party websites or services.
How We Use Information
Information collected through our public website may be used to:
- Operate and maintain the website
- Respond to general inquiries
- Improve website content and navigation
- Understand how visitors find and use our website
- Measure website performance
- Protect the website against misuse, fraud, or security threats
- Comply with applicable legal requirements
We do not use public website analytics data to make clinical decisions about patients.
How We Share Information
We may disclose limited website information to service providers that help us operate, maintain, secure, or analyze our website.
These service providers may include website hosting companies, analytics providers, technical vendors, and other contractors that support website operations.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, court order, or legal process
- Protect the rights, safety, or property of Be Well Medical Group, our patients, website users, or others
- Investigate fraud, abuse, or security incidents
- Complete a business transaction, reorganization, or similar lawful corporate event
We do not sell medical records or protected health information.
Advertising and Sensitive Health Information
Be Well Medical Group does not intentionally disclose protected health information obtained through clinical care to advertising platforms for targeted advertising.
Public website analytics and marketing technologies are kept separate from systems used for medical records, patient intake, secure messaging, and clinical care to the extent reasonably practicable.
Data Retention
We retain website-related information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including website operations, analytics, security, recordkeeping, and legal compliance.
Retention periods may differ depending on the type of information and the system through which it was collected.
Medical records and other clinical information are subject to separate healthcare record-retention requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
For sensitive health information and patient communications, please use the secure scheduling, portal, or messaging systems provided by our practice rather than ordinary website forms or email.
California Privacy Rights
California residents may have certain rights regarding personal information under applicable California privacy laws.
Depending on the law and circumstances, these rights may include the ability to request:
- Information about personal information collected about you
- Access to certain personal information
- Correction of inaccurate personal information
- Deletion of certain personal information
- Information about certain disclosures of personal information
Some information may be exempt from these requirements, including information governed by healthcare privacy laws or information that we are legally required to retain.
To make a privacy-related request, please contact Be Well Medical Group using the contact information provided on our website.
We may need to verify your identity before fulfilling certain requests.
Children’s Privacy
Our website and clinical services are intended for adults unless otherwise expressly stated.
We do not knowingly use the public website to solicit personal information from children under 13.
If we learn that personal information from a child under 13 was collected through the public website inappropriately, we will take reasonable steps to address it.
Do Not Track and Browser Privacy Controls
Some browsers and devices allow users to send privacy preference signals or “Do Not Track” requests.
Because standards and legal requirements regarding these signals continue to evolve, our website’s response may depend on the technology involved and applicable law.
Users may also manage cookies and tracking technologies through their browser or device settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, legal requirements, or privacy practices.
When we make material updates, we will revise the Effective Date shown at the top of this page.
Contact Us
If you have questions about this Privacy Policy or our website privacy practices, please contact: